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Frequently Asked Questions

Got questions? We’ve got answers — simple, transparent, and to the point.

Everything You Need to Know

Whether you’re a first-time applicant or exploring options for your family, you’ll find clarity here.

Stay informed throughout the entire process. We offer regular status updates from your dedicated case manager so you always know the progress of your application.

Yes. We believe in full transparency, so you can track your application’s status at any time.

We provide:

  • Regular email or phone updates from your dedicated case manager.
  • Direct access to our government liaison team for any urgent questions.
  • Clear timelines so you always know the next steps.

Some clients even receive government portal access to view updates in real-time. This level of transparency gives peace of mind and ensures you’re always informed about your application’s progress.

Can’t find the answer you’re looking for?

Reach out to us — we’ll be happy to assist you personally.

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